Manager / ondernemer horeca

INK Hotel Amsterdam Guest Relations Trainee

Ready to get INKed? Do you want to learn everything about Front Office and so much more behind it? Do you always stay positive and look for the best solution, even when a challenge presents itself? Then the Guest Relations Trainee is made for you! The script As a Guest Relations Trainee you will work closely with Front Office and the Guest Relations Officer. Which means you are the point of contact for the guests of INK hotel Amsterdam. Together with the Guest Relations Officer you are responsible for the perfect stay of the guest and creating the perfect story at INK Hotel Amsterdam. With your hospitality talent you make every stay INKredible. You are accessible and curious about the stories of guests. You therefore regularly surprise them, with something they do not expect. It is not for nothing that your name can be found in a lot of comments.

Naar wie zijn wij op zoek?

Tick the box! We are looking for a proactive Guest Relations Trainee with an outgoing character who will successfully tell the story of INK hotel Amsterdam with us. In addition, we pay attention to: A good knowledge of the English language and Dutch is preferred; Enrolled in a Hotel management study; Available for 38 hours per week and a least 5 months; Affinity with hospitality.

Wat biedt het bedrijf?

What do you get from us? Now let’s move on to the practical part of the internship. As a trainee you will receive several benefits, such as: A nice trainee allowance of € 500,- per month based on 38 hours per week; Cross training in all the different departments of the hotel; INK Hotel Amsterdam is part of Accor, so you will get staff discount to experience different hotels; A healthy staff meal; International career opportunities within the Accor Group; Regularly drinks and staff parties with your colleagues; And the best benefit of all, you will be part of an INKredible team! Sounds good? Do you see yourself working at INK Hotel Amsterdam? We are looking forward to receive you resume and motivation letter. You can send this by e-mail to the HR department via the e-mail address h1159-hr1@accor.com. Do you have a question? Feel free to send us an e-mail or give us a call via 020 555 17 04.

Wat ga je leren?

  • Onderneemt
  • B1-K1-W1 Ontwikkelt een ondernemingsplan
  • B1-K1-W2 Treft voorbereidingen voor het starten van een onderneming
  • B1-K1-W3 Implementeert het ondernemingsplan
  • B1-K1-W4 Maakt marktanalyse
  • B1-K1-W5 Voert commerciële activiteiten uit
  • B1-K1-W6 Stelt financieel beleid vast en bepaalt de verkoopprijs
  • B1-K1-W7 Bepaalt inkoop- en voorraadbeleid
  • Geeft leiding en voert beheerstaken uit
  • B1-K2-W1 Maakt een operationeel plan
  • B1-K2-W2 Plant en verdeelt de werkzaamheden
  • B1-K2-W3 Begroot financiën
  • B1-K2-W4 Bewaakt financiën
  • B1-K2-W5 Stuurt medewerkers aan
  • B1-K2-W6 Voert intern formele gesprekken
  • Werkt mee in drank- en spijsverstrekkende bedrijven
  • P2-K1-W1 Verricht voorbereidende werkzaamheden in het horecabedrijf
  • P2-K1-W2 Werkt mee in de bediening
  • P2-K1-W3 Werkt mee in de keuken
  • P2-K1-W4 Voert afrondende werkzaamheden uit in het horecabedrijf
  • P2-K1-W5 Creëert en bewaakt sfeer
  • Werkt mee in logiesverstrekkende bedrijven
  • P2-K2-W1 Neemt reserveringen aan voor kamers en/of zalen en arrangementen
  • P2-K2-W2 Checkt de gast in
  • P2-K2-W3 Verleent service aan gasten tijdens hun verblijf
  • P2-K2-W4 Bewaakt de veiligheid
  • P2-K2-W5 Checkt de gast uit
  • P2-K2-W6 Maakt night audit rapportages van de omzet
  • P2-K2-W7 Ontwikkelt arrangementen en speciale activiteiten

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